



This service is particularly suited to supermarkets, retail parks and large commercial premises that wish to prevent commuter parking and other long-term parking, ensuring that parking spaces remain available for genuine customers.
ANPR (Automatic Number Plate Recognition) uses high-definition cameras linked securely to our 24-hour Control Room via wireless communications. The system monitors vehicle entry and exit times and, where a vehicle is found to be parked in contravention of the displayed Terms and Conditions, a Parking Charge may be issued to the registered keeper following the appropriate DVLA data request process.
It is important that parking management does not discourage genuine customers. ANPR provides an effective and unobtrusive solution without the need for physical enforcement officers on site. Subject to a site survey and the selected package, ANPR can often be installed at no upfront cost. You determine the parking restrictions appropriate for your site, such as a maximum stay period, helping to prevent long-term commuter parking.
We arrange for compliant signage clearly displaying the Terms and Conditions of Parking to be supplied and installed.
High-definition ANPR cameras are installed at the entry and exit points of the car park. A nearby permanent power supply is required, and the cameras communicate securely with our Control Room.
You provide a list of authorised vehicle registrations, such as staff or contractors, that are permitted to park outside the standard parking restrictions. These authorised vehicles are added to our database and may be updated whenever required to ensure they are not issued with a Parking Charge.
The ANPR cameras capture vehicle registration numbers as vehicles enter and leave the site, operating 24 hours a day, including in low-light conditions. The system calculates the duration of stay for each vehicle. Where a vehicle is identified as being parked in contravention of the displayed Terms and Conditions, we may request the registered keeper's details from the DVLA in accordance with the relevant legislation and the applicable Code of Practice. A Parking Charge is then issued and sent by post.
Where a Parking Charge remains unpaid after the applicable period, the matter may be referred to our appointed debt recovery agents in accordance with the relevant Code of Practice.
Once the system has been installed, there is very little involvement required from the client. We are responsible for the installation, maintenance and operation of the ANPR system, together with the administration of Parking Charges.
The system is an effective way of reducing misuse of customer parking facilities while helping to ensure that parking spaces remain available for authorised users and genuine customers.