News
Enforcement has commenced at Jamia Masjid, West Drayton                          Enforcement has commenced at Central House, IG11 8NZ. Cameras have been installed and a No Stopping policy is in place                          Enforcement has commenced at Middleburg Square, CT20 1AZ, for the Public Pay & Display car park                          ANPR enforcement commenced on 14th August at North Bank, S3 8JA                          Enforcement action has commenced at Rocky Properties, IG2 6XG                          Western Court UB2 5HD starting 21st September 2025                          Battersea Reach has now ANPR on the ground level.                          Sainsbury in west drayton has started and the customers should not park by the roundabout                          Security Staff is Licensed from S.I.A (Security Industry Authority)                          24 Hours Payment Line For Parking Charges on 0208 528 4122 Or for Online payment www.paypcsl.co.uk                          ANPR are the best solutions for No Parking At Any Time                          Issuing parking charge notices to the offending vehicles is the best solution for private car parks                          Onsite Uniformed Parking Attendants and Traffic Wardens provided all UK                         
0208 751 1676, 0208 528 4122
info@pessuk.com

Privacy Policy

NOTICE OF PARKING CHARGE DATA

What Data is Processed?
When you use a Car Park managed by Parking Enforcement & Security Services, we may collect and process data that includes images of your vehicle and it’s Vehicle Registration Marks (VRMs).

If the parking terms and conditions are breached, a Notice of Parking Charge may be issued. The data processed in connection with the issuance of a Notice of Parking Charge includes the recipient’s name and address, images of the vehicle, its details, VRM, and movements within the Car Park.

If you submit an appeal or correspond with us in any way regarding a Notice of Parking Charge, we may process additional personal data. This may include your VRM, name, address, email, phone number, Notice of Parking Charge reference number, IP address, the capacity in which you are appealing (e.g., keeper, driver, hirer, other), and any other information provided in your correspondence or appeal, including any documentation shared with us.

How Do We Collect Your Personal Data?
Images of your vehicle and VRMs are captured by our Automatic Number Plate Recognition (ANPR) cameras, CCTV cameras, and/or on-site attendants.

If you receive a Notice of Parking Charge and are the registered keeper of the vehicle, your data was provided by the Driver and Vehicle Licensing Agency (DVLA) or an international equivalent.

If you are not the registered keeper of the vehicle, your data was provided by:

  • A third party confirming you were responsible for the vehicle on the specified date.
  • A third party confirming you were driving the vehicle on the specified date.
  • A third party confirming the vehicle was hired or leased to you on the specified date.

If you no longer reside at the address held by the DVLA, your data was provided by:

  • A third party living at your former address, who confirmed your departure and supplied a forwarding address.
  • A third-party credit reference agency.

If you submit an appeal or otherwise correspond with us, the data processed by us will be as provided by you within that appeal or correspondence. Where someone appeals or corresponds with us on your behalf with your authority, the data processed will be as provided in the documentation we receive from them.

What is the Purpose of Processing Your Personal Data?
To provide effective Car Park management services, we obtain, use, and share personal data proportionately and in accordance with data protection laws for the following purposes:

  • Ensuring compliance with parking terms and conditions as displayed on signage throughout each Car Park, and enforcing those terms where necessary.
  • Issuing a Notice of Parking Charge when parking terms and conditions are breached.
  • Progressing issued Parking Charges to closure or payment, including the receipt, review, and response to appeals (both internal and with independent appeals services), and pursuing payment of Parking Charge amounts. This may include collections via debt recovery agents, legal action, or address verification.
  • Providing car park management services, including crime prevention, detection, and data analytics.

What is the Lawful Basis for Processing Personal Data?
Our lawful bases for processing personal data are:

  • Contract: Processing is necessary for the performance of the parking contract you entered into upon entering and remaining in the Car Park.
  • Legitimate Interests: Processing is required to protect and enable the pursuit of legitimate interests in ensuring the Car Park is effectively managed, obtaining sums due, promoting safety and security within the Car Park, and aiding crime prevention and detection.

Body-Worn Video Camera Data

What Data is Processed and How Do We Collect Your Personal Data?
Body-Worn Video (BWV) cameras, used by our Wardens, capture visual and audio data. The purpose of these recordings is to safeguard the Warden during incidents of violent, aggressive, or anti-social behavior. Footage is securely encrypted and stored on a secure server. Only authorized personnel can access this data, and it is automatically deleted after 30 days unless retained for an investigation.

The BWV camera is activated only when the Warden reasonably suspects that a member of the public may engage in aggressive or violent behavior towards them.

What is the Purpose of Processing Body-Worn Camera Data?
The BWV devices serve as a deterrent to aggressive behavior, support de-escalation, enhance staff safety, and provide verifiable recordings that may reduce complaints against staff. The lawful basis for processing this data is our legitimate interest in ensuring the safety of our Wardens.

Who Do We Share Body-Worn Camera Data With?
BWV footage may be stored if necessary for an internal investigation or at the request of law enforcement. This data will not be shared with any other third parties.

Who Do We Share Data With?
We only share data in a way that is proportionate to the purposes explained above, safeguarding your data through agreements that ensure its appropriate use, secure storage, and confidentiality. We do not share information about you or your vehicle with anyone other than the following organizations:

  • DVLA: Where a Notice of Parking Charge is issued, we may request the registered keeper’s details from the DVLA and provide them with data captured by our cameras or attendants.
  • Third Parties: Where you are not the registered keeper of a vehicle that caused a Notice of Parking Charge to be issued, we may share data with vehicle hire or lease companies, or individuals that have confirmed your authorization to use the vehicle.
  • Agents and Legal Advisors: We may share data about the registered keeper (name, address, registration number, details of the parking contravention) with agents acting on our behalf, such as legal advisors, debt recovery agents, and our Accredited Trade Associations and independent parking appeals services.
  • Landowners, Managing Agents, and Tenants: We may share data with these parties regarding Car Parks under their management.
  • Authorized Agents: Subcontractors providing services such as mail, email, print, IT, business process, payment services, credit reference agencies, and collection agents.
  • Law Enforcement: For crime prevention or detection, we may share data with insurance companies, the police, or other security organizations.
  • Data Processors: Some data processors store personal data outside the European Economic Area (EEA) where we ensure appropriate safeguards as required by data protection law.

Security of Your Data
We store your personal information securely, using strict procedures and security features to prevent unauthorized access. However, we cannot guarantee the security of data transmitted over the internet, and any transmission is at your own risk.

Retention of Your Data
We retain personal data only as long as necessary to support the purposes explained above, with a maximum retention period of six years from the date of collection unless related correspondence or legal claims are ongoing.

Your Rights
You have the following rights regarding the personal data we hold about you:

  • Be informed about how we process your data.
  • Access the information we hold about you.
  • Object to the processing of personal data.
  • Request correction of inaccurate personal data.
  • Request that processing of personal data be restricted.
  • Request erasure of personal data.
  • Request to move, copy, or transfer personal data ("Data Portability").
  • Rights related to automated decision-making, including profiling.

If you have concerns about our processing of your data or have a privacy-related query, please contact our Privacy Team. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

Contact Details and Further Information
For any queries or concerns regarding your personal data, please contact our Privacy Team at:

Email: admin@pessuk.com
Address: Office S1D Falcon House Central Way, Feltham TW14 OUQ
Phone:  020 8751 1676

Changes to Our Privacy Policy
Any future changes to our privacy policy will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.