


This is a dedicated service for car park owners and is commonly used by retail parks, supermarkets and similar locations where a maximum stay period applies.
It is also an effective way to enforce parking restrictions in disabled bays and vehicles parked outside marked bays, as even where an ANPR system is in operation, it cannot monitor individual bays or restricted parking areas.
The demand for this service has increased as many retail parks and supermarkets are located close to town and city centres, railway stations and major places of employment. This can result in motorists using customer parking facilities for extended periods while commuting or working, reducing the availability of spaces for genuine customers.
This service offers the client the opportunity to receive compensation payments at a rate of 50% of the Parking Charge value (the Parking Charge amount is agreed with the client and is typically £60.00). This can help offset the costs of maintaining the parking facilities and contribute towards making the service self-financing.
The use of a dedicated Car Park Officer to issue Parking Charges is a more acceptable method of parking management than wheel clamping. Due to the visible presence of the Parking Officer and the issuing of Parking Charges, this method has proven to be highly effective.
This service is tailored to the individual requirements of each site. Parking restrictions we can assist with include:
Maximum Stay
Disabled Badge Holders Only
Loading / Unloading Only
No Parking
Pay & Display
Permit Holders Only
We will arrange for an Area Manager to visit your site to discuss your requirements and provide advice on the most appropriate parking management solution.
A contract will be agreed confirming the number of hours per day that a Parking Officer will attend the site. Charges are based on location, site size and the agreed hours of attendance.
This often means that the scheme is not only self-financing but can also generate additional revenue to assist with site maintenance.
We will then arrange for compliant signage to be manufactured and installed throughout the site, informing motorists of the Terms and Conditions of Parking.
Once the signage has been installed and you have confirmed that enforcement should commence, our fully uniformed Parking Officer will begin patrols and issue Parking Charges to vehicles parked in contravention of the displayed Terms and Conditions.
The motorist has 14 days to make payment of the Parking Charge at the reduced amount of £60.00, where applicable.
If payment is not received within the applicable timeframe, our legal and debt recovery process will commence, at no expense to you. Where appropriate, we may request the registered keeper's details from the DVLA in accordance with the relevant legislation and the applicable Code of Practice.
Due to the visible presence of our Parking Officers and the issuing of Parking Charges, motorists can clearly see that active parking management is in operation. This acts as a deterrent and helps reduce parking issues quickly and effectively.